Privacy policy


  1. Definitions used in these rules
  2. Principles of data protection we adhere to
  3. What are your rights regarding personal data
  4. What personal data do we collect about you
  5. How we use your private data
  6. Who else has access to your private data
  7. How we protect your data
  8. Cookie information
  9. Contact details

1. Definitions

  • Personal data – any information relating to an identified or identifiable natural person.
  • Processing – any operation or set of operations performed on personal data or sets of personal data.
  • Data subject – a natural person whose personal data is being processed.
  • Child – a person under the age of 16.

2. Principles of Data Protection

  • We promise to adhere to the following data protection principles:
  • Processing is lawful, fair, and transparent. Our processing activities have a lawful basis. We always take into account your rights before processing personal data. We will provide you with information regarding the processing upon request.
  • Processing is limited to its purpose. Our processing activities are in line with the purpose for which the personal data were collected.
  • Processing is completed with minimal data. We collect and process the minimum amount of your personal data necessary for any purpose.
  • Processing is limited by a time interval. We will not retain your personal data longer than necessary.
  • We will do everything to ensure data accuracy.
  • We will do everything to ensure data integrity and confidentiality.

3. Rights of Data Subjects


Data subjects have the following rights:

  • Right to information – you have the right to know if your private data is being processed, what data is collected, where it is obtained from, and why and by whom it is processed.
  • Right of access – you have the right to access the data collected about you and by you. This includes the right to request and obtain a copy of your collected personal data.
  • Right to rectification – you have the right to request correction or deletion of your personal data that is inaccurate or incomplete.
  • Right to erasure – you may request deletion of your data in certain circumstances.
  • Right to restriction of processing – you have the right to restrict processing of your personal data under certain conditions.
  • Right to object to processing – you have the right to object to processing of your personal data, for example in the case of direct marketing.
  • Right to object to automated processing – you have the right to object to automated processing, including profiling, and not to be subject to a decision based solely on automated processing. You can exercise this right whenever there is a profiling outcome that has legal effects concerning you or significantly affects you.
  • Right to data portability – you have the right to obtain your personal data in a format that is machine-readable or, if feasible, direct transfer from one controller to another.
  • Right to lodge a complaint – if we reject your request, guaranteed by the right of access, we will provide you with the reason for this. If you are not satisfied with how your request is handled, please contact us.
  • Right to assistance from the supervisory authority – you have the right to assistance from the supervisory authority and the right to other legal remedies, such as a claim for damages.
  • Right to withdraw consent – you have the right to withdraw any consent for processing personal data.

“Are you obliged to provide us with personal data?


You are not obliged to. However, please note that in certain cases, if you refuse to provide the requested data, Zagreb Montaža d.o.o. will not be able to enter into a contractual relationship with you or fulfill its legal and contractual obligations.


Period for which data will be stored


The data controller will retain your personal data only for as long as necessary to fulfill its contractual or legal obligations or legitimate interests, except in the case of personal data processing based on consent, when the processing ceases at the time of withdrawal of your consent.

You can withdraw your consent at any time by sending a request to:

– to the email address 

– Zagreb Montaža d.o.o., Zagreb, Roberta Frangeša Mihanovića 9, attn. Data Protection Officer.


Please note that withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

If your personal data are no longer needed for the purposes mentioned above, they will be destroyed, unless further retention is required by law.


What are your rights related to the processing of personal data?


Depending on the legal basis of processing, your rights may be as follows:

  • request access to personal data relating to you, meaning you have the right to be informed about the scope of collected data, the purpose of processing, the category of personal data being processed, recipients to whom the data are communicated, and the storage period;
  • request correction of incorrect or incomplete personal data, and in that case, we are obliged to act in accordance with your request without undue delay;
  • object to processing of personal data in the case of processing based on Ina’s legitimate interests or in the case of processing for direct marketing purposes;
  • request deletion of data when the purpose of processing is fulfilled, when you withdraw consent as the sole basis for processing, when your interest in protecting privacy outweighs the legitimate interest of Zagreb Montaža d.o.o. for processing, when you object to processing, and in case of possible unlawful processing.
  • The right to erasure is not an absolute right and does not apply, for example, in cases where processing is necessary for exercising the right to freedom of information and expression, for compliance with legal obligations to which Zagreb Montaža d.o.o. is subject, for establishing, exercising, or defending legal claims, etc.;
  • limit data processing, for example, when you dispute the accuracy of the data, until we verify their accuracy;
  • transfer data to another controller if processing is based on consent or performance of a contract in which you are a party, or if processing is carried out automatically and if technically feasible;
  • file a complaint with the national supervisory authority, i.e., the Croatian Personal Data Protection Agency (AZOP);

Requesting access to personal data relating to you or requesting correction of your personal data


If you want to access your personal data or believe that there has been an irregularity in the processing of personal data, please contact the Data Protection Officer.


Objecting to the processing of personal data


If you believe that Zagreb Montaža d.o.o. does not have a legal basis to process your personal data, you can object to the Data Protection Officer at any time.

In that case, we will no longer process your personal data, nor will we be able to provide you with our services or be in a business relationship with you.




Data Controller and Data Protection Officer

The data controller of personal data is Zagreb Montaža d.o.o., Zagreb, Roberta Frangeša Mihanovića 9,
Contact details of the Data Protection Officer to whom you can send your inquiries are:

ddress: Zagreb, Roberta Frangeša Mihanovića 9 attn. Data Protection Officer

E-mail address


4. Data we collect


Information you have provided to us

  • We retain information so that you can comment or engage in other activities on the website. This includes, for example, your name and email address.
  • Automatically Collected Information About You
  • This includes information automatically stored through cookies or other session tools. For example, your IP address, browsing history, and so on. This information is used to enhance user experience.
  • Publicly Available Information
  • We may collect information about you that is publicly available.

5. How we use your personal data

  • We use your personal data to: inform you about EU funding updates, enhance your user experience, fulfill legal or contractual obligations.
  • We process your personal data based on legitimate interests and/or with your consent.
  • We process your personal data for the following purposes: to send electronic newsletters, informative notices, and promotional materials about benefits and current offers for informational purposes and other purposes.
  • We process your personal data to fulfill an obligation coming from the law and/or use your personal data for options provided by law. We reserve the right to anonymize personal data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymized.
  • We could process your personal data for additional purposes, but only if they are in line with the original purpose for which the data was collected. To accomplish this, we ensure that: the connection between the purpose, context, and nature of personal data is suitable for further processing, the further processing will not in any way harm your interests, and there would always be a certain level of protection for the processing.
  • We will inform you of further processing and purposes.

6. Who else can access your personal data


We do not share your personal data with strangers.

We may disclose your personal data to third parties if you have consented or if there is another legal basis for doing so.


7. How we protect your data


We do our best to keep your personal data safe. We use secure communication and data transfer protocols (such as HTTPS). We use anonymity and pseudonyms where appropriate. We monitor our systems for vulnerabilities and attacks.

While we do our best, we cannot guarantee complete security of information. However, we promise to notify the relevant authorities in case of a data breach. We will also notify you if there is a threat to your rights or interests. We will do everything reasonable to prevent security breaches and provide assistance to the authorities if a breach occurs.


8. Cookies and other technologies we use


We use cookies and/or similar technologies to analyze user behavior, administer the site, track user movement, and gather information about other users. This is done to personalize and improve the user experience.

A cookie is a small text file stored on your computer. Cookies store information that helps websites function. Only we have access to cookies from our site. You can control your cookies at the browser level. Disabling cookies may interfere with certain functions. We use cookies for the following purposes:

  • Essential Cookies – these cookies are necessary for you to use important features on our website, such as logging in. These cookies do not collect any personal information.
  • Analytical cookies– we use these cookies to track usage and performance on our site.

You can read the disclaimer here.